McAfee

Global Security Platform



Bringing together fragmented products under one scalable, consistent design system — across desktop, mobile, and every user touchpoint

Details

Partner

McAfee

Space

Cybersecurity

Timeline

24 months

Mission?

Reimagine the McAfee ecosystem into something cohesive, intuitive, and scalable for global users. Here’s how we transformed a scattered experience into a seamless one.

Role

UI UX Product Designer

Introduction

McAfee protects millions online — but ironically, its own digital experience lacked harmony. Interfaces were inconsistent, user flows disjointed, and maintaining them was becoming a challenge.

Problem

McAfee’s product suite had grown over time — but not together. Each team used different design conventions, leading to a fractured experience for users. Interfaces looked and behaved differently. Reusable components didn’t exist. Development slowed down due to duplicated effort. The brand experience felt inconsistent and outdated. Users noticed. And so did the business.

Vision

We set out to create a single source of truth for design at McAfee—a scalable design system that aligns UX across web and mobile, streamlines collaboration between design and engineering, and delivers an elevated, modern experience for all personas. This wasn’t just a UI refresh; it was about building a strong foundation for the future.

Process

We approached this challenge with a methodical, user-centered mindset. We started by auditing all product interfaces and assets, then conducted user interviews and mapped out customer journeys. From there, we identified high-friction flows to simplify, built prototypes, and validated them through A/B testing and usability sessions. Close collaboration with developers ensured smooth implementation, and we maintained a tight feedback loop to move fast without compromising quality.

Collaboration

This wasn’t a solo mission — success relied on deep cross-functional collaboration. I worked closely with engineering through weekly syncs, maintained shared documentation and specs to align our workflow, and coordinated a unified roadmap with the marketing team. We also established continuous feedback loops with support teams to ensure the system addressed real user needs. As a result, the design system not only helped teams move faster, but also enabled everyone to speak the same visual and functional language.

Results

We tracked the impact with real metrics:


  • Error rates -35%

  • User Satisfaction +23%

  • Engagement +12%

  • Support tickets -21%

  • Onboarding time -43%

Next projects

Financial

Hotel Management

Financial

Financial

Experienced Product UI UX Designer with 15 years in the digital industry. Transitioned from front-end development to product design, leveraging deep technological understanding to drive business growth through thoughtful design. 

I am passionate about creating user-centered interfaces that solve business problems and streamline their development.

Made by Art Osetrov © 2024

Experienced Product UI UX Designer with 15 years in the digital industry. Transitioned from front-end development to product design, leveraging deep technological understanding to drive business growth through thoughtful design. 

I am passionate about creating user-centered interfaces that solve business problems and streamline their development.

Made by Art Osetrov © 2024

Experienced Product UI UX Designer with 15 years in the digital industry. Transitioned from front-end development to product design, leveraging deep technological understanding to drive business growth through thoughtful design. 

I am passionate about creating user-centered interfaces that solve business problems and streamline their development.

Made by Art Osetrov © 2024